Data protection

Notes on data protection

We treat your personal data confidentially and in compliance with data protection regulations. Regardless of the business relationship you have with us or the context in which you contact us, we would like to explain to you below which data we collect, use, process and when, and how we handle your personal data.

I. Name and address of the person responsible

The responsible person within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Skiper Technologies GmbH

Leopoldstraße 31, 80802 Munich

E-mail: Support@Skiper.io

II. General information on data processing

1. data collection

Personal data is information with the help of which a person can be identified as such. This includes, for example, name, address, e-mail address or telephone number.

2. scope of the processing of personal data

As a matter of principle, we only process personal data of our users to the extent that this is necessary for the provision of a functional website as well as our content and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.

3. legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) lit. a DSGVO serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Art. 6 (1) lit. d DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.

4. data deletion and storage period

The personal data of the data subject shall be deleted or blocked as soon as the purpose of storage ceases to apply. If the purpose of processing ceases to apply, the data shall be deleted in accordance with the provisions of Art. 17 DSGVO. After the purpose of processing has ceased to apply, the data is retained in accordance with the statutory retention periods. Any storage beyond this shall only take place in the event of an exception pursuant to Art. 17 (3) DSGVO.

III. Provision of the website and creation of log files

1. description and scope of data processing

Each time you visit our website, our system automatically records data and information from the calling system.

The following data is collected:

I. IP address of the user,

II. Date and time of access,

III. Name and URL of retrieved files,

IV. Website from which access is made or from which the user was directed to our site (referrer URL),

V. Browser used and, if applicable, the user's operating system and the name of the provider.

2. legal basis for the data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.

3. purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's system. For this purpose, the user's IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.

4. duration of the storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

5. possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

IV. Use of cookies

Essential Cookies: These cookies are essential for basic functions of a website, such as navigation and access to secure areas. Our website will not function properly without these cookies, so they cannot be disabled. They are used based on the usage contract concluded with you for the website (Art. 6 para. 1 lit. b GDPR).

Analytic Cookies: These cookies help us understand how users interact with our website, for example, by analyzing user behavior. We use them based on our legitimate interest in statistical evaluation or your consent (Art. 6 para. 1 lit. a and f GDPR).

1. first-party cookies

If the use of cookies is necessary for the functionality of the website, we use cookies on the basis of our legitimate interests. The legal basis for data processing is then Art. 6 para. 1 lit. f DSGVO (legitimate interests). The user may refuse the use of cookies by selecting the appropriate settings on the browser, however please note that if you do this you may not be able to use the full functionality of this website. The data collection is anonymised; the collected data cannot be related to the person of the user. If cookies that are not necessary for the operation of the website are used, we ask for consent in advance; the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO (consent). The user data collected through technically necessary cookies are not used to create user profiles.

• next-i18next: Saves the language selected by the user.
• NEXT_LOCALE: Saves the language selected by the user.

2. cookies provided by third parties

• The Google reCAPTCHA services of Google LLC, 1600 Amphitheatre Parkway Mountain View, California 94043, USA are integrated on our platform. This is an advanced risk analysis security service that prevents malicious software from carrying out abusive activities on our website. Google reCAPTCHA tracks and analyses user activity. This may include your interactions with our websites, mouse movements, mouse clicks, keystrokes and technical information from your browser, including your browser language, Google cookies, CSS information, installed plugins and IP addresses. In particular, the Google reCAPTCHA algorithm may identify IP addresses previously trusted through the use of cookies. The information collected is also used to improve the reCAPTCHA tool. For more information on Google's terms of use and privacy policy, please see https://policies.google.com/privacy?hl=en-US and https://policies.google.com/terms?
  The legal basis for data processing is Art. 6 para. 1 lit. f DSGVO (legitimate interests).
• Our platform utilizes Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA, to continuously analyze and optimize our online presence. Google Analytics uses cookies, which enable the analysis of your use of our website. Examples of the data analyzed include the pages you visit, conversion rates, your interactions with our site, as well as technical information about your browser and a truncated version of your IP address. In this process, pseudonymized usage profiles are created. Importantly, we use Google Analytics exclusively with activated IP anonymization. We also use the User-ID feature, which assigns sessions and the associated activities to a persistent User ID. This allows us to analyze user behavior across devices. You have the option to prevent the storage of cookies. You can do this by either not giving consent for the setting of cookies or by adjusting the settings of your browser or mobile device accordingly. However, please be aware that you may not be able to fully utilize all functions of our platform if you disable the storage of cookies. Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/us.html and https://policies.google.com/privacy?hl=en-US. The legal basis for the use of Google Analytics is Art. 6 (1) lit. a) of the GDPR, based on your consent.
• On our platform, the services of Calendly, an online appointment scheduling service by Calendly, LLC, located at 3423 Piedmont Road NE, Atlanta, GA 30305, USA, are in-tegrated. Calendly offers an efficient and user-friendly method for scheduling appointments and optimizing our appointment scheduling processes.
  When using Calendly, various types of data can be collected. This includes information necessary for scheduling appointments, such as your email address and name, as well as additional information that you provide in the course of making an appointment. Calendly can also collect technical information, including information about your browser, IP address, time zone, and interactions with the Calendly widget on our website.
  The collected information is used to facilitate appointment scheduling, improve the user experience, and optimize the efficiency of our appointment scheduling system. Calendly may also use this data to improve its services and provide personalized features.
  For more information on Calendly's privacy practices, please visit https://calendly.com/pages/privacy. The legal basis for data processing is Art. 6 Para. 1 lit. f GDPR (legitimate interests), as the integration of Calendly helps us make our services more efficient and provide a better user experience.
• On our platform, we use the "CookieYes-Consent" service. This service allows us to manage your consent for the storage and use of cookies on your device. The use of "CookieYes-Consent" aims to optimize the user experience on our platform and to enhance the functionality of our website.
  The data processing by "CookieYes-Consent" is based on the legal foundation of Art. 6 (1) lit. f of the General Data Protection Regulation (GDPR), which permits the processing of data for the protection of legitimate interests of the data controller or a third party, provided that the interests or fundamental rights and freedoms of the data subject, which require the protection of personal data, do not override.
• On our platform, we use the Google Tag Manager, a product of Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. The Google Tag Manager allows us to manage website tags through an interface, simplifying the implementation and management of various tracking tools and other services on our website. It is important to emphasize that the Google Tag Manager itself does not collect any personal data. This tool merely facilitates the triggering of other tags, which may collect data. The Google Tag Manager does not have access to these data. The use of this service is based on your consent in accordance with Art. 6 (1) lit. a of the GDPR. If you have deactivated the collection of your data at the domain or cookie level, this setting will remain in place for all tracking tags implemented with the Google Tag Manager.
  For more information about data processing and privacy by Google, please visit: https://policies.google.com/privacy?hl=en.

V. Registration and booking data

1. description and scope of data processing

We offer users the opportunity to register by providing personal data. The data is entered into an input mask, transmitted to us and stored. In order to gain access to all functions, in particular to the listing in the network, legitimation is required. This can be done by uploading documents or through an online meeting . All files collected in this context will be deleted after successful legitimation. Data will only be passed on to third parties with the user's consent. The following data is collected as part of the registration process:

a. First and last name, company name (optional)

b. Postal address

c. Telephone number

d. E-mail address

e. Branch (optional)

f. Payment data

g. Password

h. IP address

i. Date and time of registration

j. Website URL (optional)

k. VAT ID (optional)

l. Company form and registration number (optional)

When you book or reserve, we also process your:

m. Email address
n. Name and surname
o. Telephone number (optional)
p. The restaurant where you are making the reservation Number of guests
q. Time of reservation
r. Ratings

As part of the registration process, the user's consent to the processing and forwarding of this data to third parties is obtained.

2. legal basis for the data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

3. purpose of the data processing

Registration of the user is necessary for the fulfilment of a contract with the user or for the implementation of pre-contractual measures.

4. duration of the storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for the fulfilment of a contract or for the implementation of pre-contractual measures if the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

Continuing obligations require the storage of personal data for the duration of the contract. In addition, warranty periods and the storage of data for tax purposes must be observed. The storage periods to be observed cannot be determined in a general way, but must be determined for each individual contract and contracting party.

5. possibility of objection and removal

As a user, you have the option of cancelling your registration at any time. You can have the data stored about you changed at any time.

If the data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

VI. Contact form and e-mail contact

1. description and scope of data processing

When a user utilizes the contact form, the data entered in the input mask are transmitted and stored by us. These data include:

a. Email address

b. First and last name

At the time of sending the message, the following data are also stored:

a. The user's IP address

b. Date and time of registration

For the processing of the data, the user's consent is obtained during the sending process and reference is made to this privacy policy.

Calendly Appointment Scheduling:
When using Calendly for appointment scheduling, the required contact data (email address, possibly telephone number) and the desired appointment are transmitted to us. Calendly stores this information in accordance with its own privacy policies.
These can be viewed here: https://calendly.com/privacy

Email Contact:
Alternatively, contact can be made via the provided email address. In this case, the personal data transmitted with the email will be stored.
In both cases, the data is not shared with third parties. The data is exclusively used for pro-cessing the conversation or the appointment scheduling.

2. legal basis for the data processing

The legal basis for the processing of the data, where the user's consent is obtained, is Art. 6 Para. 1 lit. a GDPR.
The legal basis for processing data transmitted in the course of sending an email or appoint-ment request is Art. 6 Para. 1 lit. f GDPR. If the email contact or appointment request is aimed at concluding a contract, then an additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR.

3. purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. duration of the storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. possibility of objection and removal

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

VII. Third party offers

Our Platform incorporates information from third parties and makes it available to users. This information is hosted on the servers of the third parties and operated by these third parties. Personal data is only processed insofar as this is necessary for the performance of the services offered. The use of this information is subject to the data protection provisions of the respective third party, which is the controller for this processing within the meaning of Art. 4 No. 7 DSGVO. Insofar as personal data is transmitted to a third party by us, this is only done with the consent of the user and is therefore permissible under Art. 6 (1) a DSGVO.

VIII. Data processing with business partners and third parties

The purpose of the data processing is the initiation and execution of contracts on the basis of Art. 6 para. 1 lit. b DSGVO and our legitimate interest pursuant to Art. 6 para. 1 lit. f DSGVO to maintain our business relationships. Among other things, contact data of contact persons of our business partners and third parties are processed for the execution of our business transactions. Furthermore, the data is processed for credit assessment, planning, management, control of business areas and quality standards, for billing, for sales purposes and for maintaining business relations. Further information can be found under I. to III.

IX. Payment processing

1. Credit card and SEPA

For the processing of credit card and SEPA payments, we pass on the necessary payment data to the payment service provider commissioned by us, Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland. Where necessary, Stripe also transfers the data to Stripe, Inc. in the USA. More information on data protection at Stripe and compliance with the requirements of Art. 44 DSGVO can be found here and here.

2. Paypal

When paying via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b DSGVO and only insofar as this is necessary for the payment processing. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

X. Rights of the data subject

The following list includes all rights of data subjects under the GDPR.

If your personal data is processed, you are a data subject within the meaning of the Data Protection Act and you have the following rights vis-à-vis the controller:

1. right to information

You may request confirmation from the controller as to whether personal data relating to you is being processed by us.

If there is such processing, you can request information from the controller about the following:

a. the purposes for which the personal data are processed;

b. the categories of personal data which are processed;

c. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

d. the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage duration;

e. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

f. the existence of a right of appeal to a supervisory authority;

g. any available information on the origin of the data if the personal data are not collected from the data subject;

h. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject;

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.

2. right of rectification

You have a right of rectification and/or completion vis-à-vis the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall rectify the data without undue delay.

3. right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

a. if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

b. the processing is unlawful and you refuse the erasure of the personal data and instead request the restriction of the use of the personal data;

c. the controller no longer needs the personal data for the purposes of processing, but you need it for the assertion, exercise or defence of legal claims; or

d. if you have objected to the processing pursuant to Art. 21 (1) DSGVO and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

Where the processing of personal data relating to you has been restricted, those data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. right to erasure

a. Obligation to delete

You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.

(4) The personal data concerning you have been processed unlawfully.

(5) The deletion of personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

(6) The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8(1) DSGVO.

b. Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.

c. Exceptions

The right to erasure does not exist insofar as the processing is necessary

a. to exercise the right to freedom of expression and information;

b. for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

c. for reasons of public interest in the area of public health in accordance with Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;

d. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or

e. to assert, exercise or defend legal claims.

5. right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of these recipients by the controller.

6. right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that

a. the processing is based on consent pursuant to Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and

b. the processing is carried out with the aid of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability shall not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defence of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

a. is necessary for the conclusion or performance of a contract between you and the responsible person,

b. is authorised by Union or Member State legislation to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or

c. is done with your express consent.

However, these decisions must not be based on special categories of personal data pursuant to Art. 9(1) of the GDPR, unless Art. 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms of, and your legitimate interests, including at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.